A co worker accidentally saved one of the files in a docm format which she originally created in Microsoft Office 2003, therefore unable to open without having a lot of gibberish appear on the screen.

There is a simple and easy fix to this problem.  Download the Microsoft compatibity tool.

A frustration that a new start up group or charity can have is keeping up with the technology.  At times there is not sufficient funds to support the purchase of a new PC or laptop and an older model has to used.  This older model will be Windows Xp with Office 2003.  However when you liase or communicate with other services they may send you a document in 2007, and this will not open on your PC.

The dilemma is that the person who sent the document does not know any different to you as to why the document did not open!  They either inherited the machine with Office 2007 or it was installed for them by the IT person and nothing was done further with it.  The problem you both end up having is spending a day trying to figure out what has gone wrong and end up wasting a lot of time sending emails back and forth!

Essentially I would suggest a PC checklist that you should create to make sure that you have all the tech’ in place to make your productivity seamless, at the very least install the Microsoft Compatibility tool.

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